Contact RW Medical
If you have questions about our medical supplies, equipment, or services, RW Medical is here to help. We support healthcare organizations across Canada with responsive medical supply customer support and dependable solutions.
Get in Touch
Interested in learning how we can support your organization’s medical supply needs? Use the form below for brief inquiries, or contact us by email or phone for detailed requests. We typically respond the same day during business hours.
All inquiries are handled securely and used solely to respond to your request. We do not share or sell personal information.
Business Hours
Monday–Friday, 9:00 AM–4:30 PM (EST)
Email
Phone
Phone: (873) 354-5962
Toll Free: (833) 922-5962
How We Can Help
Founded in 2018, RW Medical is an experienced medical equipment supplier in Canada, providing compliant healthcare solutions nationwide. Licensed under Health Canada’s Medical Device Establishment Licence (MDEL #31765), we work closely with healthcare providers, including clinics, hospitals, and long-term care facilities, to support both routine and specialized needs. Our team can assist with:
- Product availability, specifications, and compatibility
- Institutional or bulk orders for healthcare facilities
- Shipping, delivery, and refund inquiries
- Account support, order tracking, and post-purchase assistance
- General inquiries related to RW Medical medical supplies and healthcare equipment
Trusted Medical Supply Provider Across Canada
RW Medical is committed to providing reliable, compliant medical supplies and professional customer support across Canada. We understand the unique challenges faced by remote and rural healthcare providers, from limited access to suppliers to complex delivery requirements and specialized orders.
Our Canada-wide service model is designed to support healthcare professionals, facilities, and communities of all sizes. For more information about our experience and client testimonials, please visit our About Us page.
FAQs
We aim to respond to all inquiries within the same business day. Requests submitted outside business hours (Monday to Friday, between 9:00am and 4:30pm) are addressed as soon as possible on the next business day.
Yes. We support healthcare organizations nationwide, including those in rural and remote communities, and are happy to help with inquiries, product guidance, or any other medical supply needs.
Absolutely. Our knowledgeable support team can help with product selection, specifications, compatibility, and general guidance.
Yes. We provide bulk and institutional ordering options for healthcare facilities and organizations. Bulk orders may qualify for volume-based pricing, depending on the products and quantities involved. Please contact us to discuss your specific requirements.
Yes. RW Medical is a Health Canada–licensed medical equipment supplier operating under a Medical Device Establishment Licence (MDEL) #31765. We are committed to supplying compliant medical devices and healthcare products in accordance with applicable Canadian regulations.